Shipping & Delivery Across the UAE
Zipicka delivers across all seven emirates of the UAE — Dubai, Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah, including Al Ain.
Delivery times
| Location | Estimated delivery |
|---|---|
| Dubai | 1–2 working days |
| Sharjah, Ajman | 1–2 working days |
| Abu Dhabi, Al Ain | 2–3 working days |
| Umm Al Quwain, Ras Al Khaimah, Fujairah | 2–3 working days |
Orders placed before 4:00 PM (GST) on a working day are processed the same day. Orders placed after the cut-off, on Fridays or on public holidays are processed the next working day.
Delivery charges
| Order value | Charge |
|---|---|
| Over AED 100 | Free delivery |
| Under AED 100 | AED 20 flat rate |
Tracking your order
You will receive a confirmation email once your order ships, including a tracking number. You can also track your order from your account page.
Temperature-sensitive items
Skincare containing active ingredients and pet food are stored in climate-controlled conditions and dispatched in protective packaging. During summer we recommend arranging delivery to an address where the parcel can be received promptly rather than left outdoors.
Failed deliveries
Our courier will attempt delivery twice. If both attempts fail, the order returns to our warehouse and we will contact you to rearrange. Redelivery may incur an additional charge.
Frequently asked questions
How long does delivery take in Dubai?
Orders placed before 4pm on a working day are typically delivered within 1–2 working days in Dubai.
Is delivery free?
Delivery is free on orders over AED 100. Below that, a flat AED 20 charge applies.
Do you deliver to Abu Dhabi and other emirates?
Yes — we deliver to all seven emirates including Al Ain. Outside Dubai, delivery typically takes 2–3 working days.
How do I track my order?
You will receive a tracking number by email as soon as your order ships. You can also see it on your account page.
Will my skincare be damaged by the heat?
We store products in climate-controlled conditions and use protective packaging. We recommend receiving parcels promptly rather than leaving them outdoors in summer.
Questions
Email marketing@zipicka.com or call +971 58 301 4766. See also our full Shipping Policy and Returns & Exchanges.
